Shipping policy
Shipping Policy
At MEORA Fragrances, we are committed to providing a smooth and reliable delivery experience. Every order is carefully coordinated from processing through delivery, and tracking information is provided whenever available so you can follow your order along the way.
Shipping Destinations
MEORA Fragrances currently ships to eligible addresses within Canada and the United States. Additional international destinations may become available as we expand.
Shipping Rates
Shipping rates are displayed at checkout based on your delivery destination and order value.
Eligible orders of $75 CAD or more may qualify for FREE Standard Shipping, where offered at checkout.
The final shipping charge will always be clearly displayed before you complete your purchase.
Estimated Delivery
Standard delivery is generally estimated at 10–20 business days after your order has been processed and shipped.
We work to have every order delivered as efficiently as possible. Delivery estimates may vary depending on the destination, carrier, customs or border processing, and circumstances outside our control.
Order Processing & Tracking
Orders are processed as quickly as possible. Once your order has been dispatched, you will receive shipping or tracking information when available.
Tracking updates may take some time to appear after a shipment has been dispatched.
Multiple Shipments
To provide an efficient delivery experience, items within the same order may occasionally be dispatched separately.
If your order is shipped in more than one package, you may receive separate tracking updates, and individual packages may arrive on different days. You will not be charged additional shipping fees solely because we split your shipment.
Regardless of the number of packages, your purchase remains one MEORA Fragrances order, and our customer service team is available to assist you throughout the delivery process.
Address Accuracy
Please ensure that your shipping address is complete and accurate before placing your order.
If you notice an error after ordering, contact us as soon as possible at meorafragrances@gmail.com
. We will make reasonable efforts to assist, but we cannot guarantee that shipping information can be changed after an order has been processed or dispatched.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact meorafragrances@gmail.com
with your order number and clear photos of the item and packaging.
Our team will review the issue and work with you toward an appropriate resolution in accordance with our Refund Policy.
Questions About Your Delivery
We're here to help. For questions regarding your order, tracking, or delivery, contact:
MEORA Fragrances
meorafragrances@gmail.com